Does each room at Hard Rock Hotel Cancun come with a private pool?
5 November 2024
From the terrace of select rooms, guests have direct access to a private pool.
75 photos
Hard Rock Hotel Cancun, Cancun
435US$
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Up to 10% cheaper
than on Booking.com
Key details
About the Resort
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Perfect
8.1
7.5
4.4
4.6
Loved by guests
"The music details all over the hotel were terrific; it was worth it if you are a music lover."
"We had an amazing lagoon view room that captured the Cancun sunset amazingly, we had an amazing bubble bath and great room service."
"It came with its own private patio, a private pool area and two private bars and the most amazing staff!"
Amenities
Hard Rock Hotel Cancun offers an extensive
Rooms
The hotel provides
Location
Situated on Boulevard Kukulcan in the heart of Cancun's
Wellness
The on-site
Dining & Entertainment
Guests can enjoy dining at
Highlights
Location: Boulevard Kukulcan in Cancun's Hotel Zone
Rooms: Family rooms and private balconies
Dining: Multiple restaurants offering local and international cuisines
Wellness: Spa and wellness center with sauna and hot tub
Entertainment: Evening shows and karaoke options
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
40 m²
2 Double beds
Shower
Bathtub
room details
Deluxe King Room
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Deluxe King Ocean View Classic
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Rock Royalty Ocean View King
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Hard Rock Hotel Cancun presents a delightful array of dining experiences that bring together local and international flavors. From the vibrant tastes of Mexican cuisine to the elegance of Italian dishes, every meal is an opportunity to indulge in something memorable.
Zen
Asian fine dining
Ambiance
Sophisticated and tranquil setting, perfect for families
Key Offerings
Expertly crafted Asian dishes that highlight a balance of flavors and artistry, ideal for both breakfast and dinner.
Reservation
Recommended
Breakfast, Dinner
Ciao
Italian
Ambiance
Family-friendly, warm and inviting with a cozy atmosphere
Key Offerings
A range of delicious Italian classics, from pasta to pizza-perfect for family meals any time of the day.
Reservation
Not needed
Breakfast, Lunch, Dinner
Frida
Mexican
Ambiance
Family-friendly with traditional decor reflecting rich cultural heritage
Key Offerings
Authentic Mexican dishes that celebrate local ingredients, available for breakfast, lunch, and dinner.
Reservation
Recommended
Breakfast, Lunch, Dinner
Pizzeto
Pizza
Ambiance
Casual and family-friendly, perfect for relaxed dining
Key Offerings
Handcrafted pizzas served fresh, with options ideal for lunch and dinner gatherings.
Reservation
Not needed
Lunch, Dinner
Toro
Steakhouse
Ambiance
Family-friendly, characterized by a warm and inviting atmosphere
Key Offerings
Premium cuts of steak served with a selection of sides, exclusively available for dinner.
Reservation
Recommended
Dinner
Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.0
km
Landmark
Avenida Kukulkan
1.7
km
Landmark
Backstage Theatre
1.2
km
Mall
Luxury Avenue
1.5
km
Beach
Playa Marlin
2.0
km
Aquarium
Interactive Aquarium
2.3
km
Mall
Kukulcan Mall
1.6
km
Beach
Playa Delfines
3.4
km
Landmark
Dolphinaris Cancun
910 m
Mall
Kukulcan Plaza
1.5
km
Landmark
Museo Sensorial del Tequila
1.5
km
Museum
Museo Subacuatico de Arte
1.9
km
Landmark
Aquaworld
730 m
Night club
H Roof
910 m
Shopping Area
Luxury Avenue Cancun
1.5
km
Landmark
Extreme Games Cancun
1.0
km
Museum
Cancun Wax Museum
2.4
km
Landmark
San Miguelito
2.1
km
Event hall
Oasis Arena
1.3
km
Landmark
El Rey Archaeological Zone
3.4
km
Landmark
Luxury Avenue Shopping Mall
1.3
km
Landmark
Playa Ballenas
1.4
km
Landmark
Underwater Museum NO MUSEO
1.7
km
Landmark
Marlin Beach
1.7
km
Landmark
Yamil Lu'um Archeological Site
2.6
km
Landmark
Scorpion's Temple ruins
2.6
km
Museum
MUSA Underwater Museum
1.8
km
Nearby
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Restaurants
Vicente Asador De Brasa
800 m
Blvd Kukulcan Km 12
Gustino Italian Grill
380 m
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
370 m
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
350 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
360 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
930 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
910 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
210 m
Boulevard Kukulcan Km 14.5
Ciao
210 m
At the Hard Rock Hotel
Sedona Grill
400 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
350 m
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
390 m
Mz. 53
Explore Cancun
Local Highlights
Mayan Museum of Cancun
25 minutes' walk
Mayan history showcased through artifacts and exhibitions. Offers guided tours, enriching cultural insights.
Avenida Kukulkan
20 minutes' walk
Vibrant avenue lined with shops, restaurants, and nightlife. A hub for local culture and leisure activities.
Playa Marlin
25 minutes' walk
Scenic beach known for its soft sand and calm waters, ideal for sunbathing and swimming.
Gustino Italian Grill
5 minutes' walk
Upscale Italian cuisine in an elegant setting. Signature dishes include handmade pasta and an extensive wine list.
The Blue Water Grill
5 minutes' walk
Casual dining with a focus on fresh seafood. Known for its ocean views and friendly atmosphere.
H Roof
11 minutes' walk
Chic rooftop bar with stunning sunset views. Often features live music and a lively atmosphere.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
Questions of the users
About Hard Rock Hotel Cancun
What items can I expect to find in the minibar of my room?
12 December 2024
The minibar features a variety of beverages, including beers, bottled water, juices, and sodas, all restocked daily as part of the all-inclusive service.
Are there special suites available for honeymooners?
20 October 2024
Currently, there isn't a specific Honeymoon Suite category; however, guests can explore available options and rates on the official site.
What is an ideal time of year to visit for a beach holiday?
17 January 2025
The hotel experiences pleasant weather year-round, but spring and summer are often considered the best seasons for beach activities.
Can I request a room with twin beds instead of a king-size bed?
10 March 2024
The Deluxe Gold - Pure rooms can be booked with either a king-size bed or two double beds, based on availability.
Is room service available at any time during my stay?
22 September 2024
Yes, 24-hour room service is offered for guests at the hotel.
Are there activities designed specifically for children?
1 April 2025
Activities for children aged 4 to 12 are available, and a detailed schedule can be found on the official site.
Does the all-inclusive package cover airport transfers?
13 August 2024
For specific queries about transfers, it's best to contact the hotel directly for accurate information.
Is alcoholic beverage included in the all-inclusive offerings?
29 July 2024
Alcohol is included at all bars, but premium drinks may incur additional charges.
Are the swim-up bars currently open for guests?
4 June 2024
Yes, the swim-up bars are open and available for guest use.
What services does the personal assistant provide?
27 February 2025
The personal assistant can assist with reservations for dining and spa appointments, ensuring a seamless experience during your stay.
What does the all-inclusive package actually include?
16 November 2024
The all-inclusive service encompasses accommodations, dining options, beverages, room service, gym access, entertainment, and more.
Is Wi-Fi available for guests throughout the hotel?
15 March 2025
Yes, complimentary Wi-Fi is accessible to all hotel guests.
Can guests arrange transportation to nearby attractions?
8 January 2025
Guests can easily arrange transportation through various available options, including rental cars and rideshare services.
Does the hotel feature fitness facilities for guests?
11 April 2024
Yes, there is a fully equipped fitness center available for guests to use during their stay.
Will I be charged for parking at the hotel?
22 May 2024
No, parking is complimentary for guests staying at the hotel.Next best alternative
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